Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions (Terms), which together with our privacy policy govern Dainton Brewery Australia’s relationship with you in the context of this website. 

Daicom Australia Pty Ltd trading as Dainton Family Brewery (Dainton Brewery, we or us) reserves the right to make changes to this website and these Terms at any time. These Terms constitute the entire agreement between you and Dainton Brewery and will supersede any and all preceding and contemporaneous terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us.

If any provision of these Terms is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision will, to the extent required, be severed from these Terms without modifying the remaining provisions of these Terms.

Terms & Conditions of Sale

Our store terms and conditions can be found below. If you have any questions please do not hesitate to email us. All transactions are processed in AUD. Delivery only available in Australia.

DELIVERY

Delivery prices are in AUD. Shipping is only available within Australia. 

Upon approval of your payment, we will deliver ordered goods to you within ten (10) Business Days, depending on the location in Australia specified on your order. Delivery times are estimates only. We will not be held accountable for late deliveries or loss or damage relating to these late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided.

Delivery is available nationally, excluding designated dry zones within Australia. If you are located in an area that we do not deliver to, you will be notified during checkout. 

We are unable to deliver to PO Boxes so please ensure you provide a physical address that will be occupied during business hours. 

Goods will be delivered by courier for all Australian capital cities, major metropolitan, regional areas.

All couriers are third parties and we have no control over and make no warranty in relation to the performance of these companies or any other company which we may use to deliver our goods. We will not be responsible for any delay in delivery of your order.

 

IDENTIFICATION

Dainton Brewery supports responsible drinking. On delivery of your order, a valid ID proving you are over the age of 18 must be signed. No orders will be left unattended by our couriers.

 

CUSTOMER SERVICE POLICY

Dainton Brewery is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative product, a backorder or a full refund. 

CANCELLATION POLICY

If notified before goods have been dispatched, we can accommodate order cancellations. If items have been shipped, Dainton Brewery reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

We will have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card account in the amount of the charge.

 

REFUND POLICY

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. 

Dainton Brewery guarantees that any goods purchased from our website are of acceptable quality. You can choose between a refund or exchange where you have received the wrong goods, or the goods are faulty, not of merchantable quality or defective. 

Please contact our online customer service team via email at orders@dainton.beer to arrange an exchange or refund for the value of damaged goods within two (2) days of delivery. Dainton Brewery will require proof of purchase for any return claim to be completed. Evidence will be required to support any claim. 

All returns should be sent to: 560 Frankston-Dandenong Rd, Carrum Downs VIC 3201  

We recommend using a trackable shipping service as we will not be responsible for any returns that are not received. You will be responsible for paying for your own shipping costs for returning your item. 

Once your items are received and inspected, we will notify you of the approval or rejection of your refund. We will make every effort to process the return claim within 3 business days.

Website Terms of Use

Use of the website (https://www.dainton.beer/) signifies your agreement to the Terms of Use.

DISCLAIMER 

We endeavour to keep all information contained on the Dainton Brewery website up-to-date. However, prices, listings and other information are subject to change and are for information purposes only. Dainton Brewery assumes no responsibility for errors or omissions noted on the aforementioned website. Please verify all information via email or by telephone. 

 

LINKS TO THIRD PARTY WEBSITES 

The Dainton Brewery website may contain hyperlinks to websites operated by third parties. Dainton Brewery does not control such websites and is not responsible for their content. Inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. You acknowledge that we are not liable for loss or damage suffered from the use of these sites.

 

LIMITATION OF LIABILITY

Neither Dainton Brewery nor any of its directors, employees or other representatives, or the developer, Internet Service Provider or carrier of the website, will be liable for damages arising out of or in connection with the use of the Dainton Brewery website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (but not limited to) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. 

COPYRIGHT AND TRADEMARK NOTICE

This website is owned and operated by Dainton Brewery. Unless otherwise specified, all materials appearing on this website, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement, are the sole property of Dainton Brewery.

You may use the content of this website only for the purpose of shopping on this website or placing an order on this website and for no other purpose.

No materials from Dainton Brewery’s website may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written approval from us.

Any unauthorised use of the materials appearing on website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

WARRANTIES

All warranties, if applicable, are that of Dainton Brewery.

All express or implied guarantees, warranties, representations or other terms and conditions not contained in these Terms, are excluded from these Terms and your contract with us to the maximum extent permitted by law.

To the fullest extent permitted by law, our liability for any warranty or condition implied at law is limited to the replacement of the goods or the supply of equivalent goods.

 

CONTACT US

If you need any assistance or have any questions or comments about our Terms, please contact us via:

 

Telephone: (03) 9776 0334

Email: orders@dainton.beer

Mail: Dainton Brewery Australia Pty Ltd
560 Frankston-Dandenong Road
Carrum Downs VIC 3201

 

Dainton Brewery reserves the right to modify these Terms at any time.