Daicom Australia Pty Ltd trading as Dainton Brewery (“we/us”) reserves the right to make changes to this website (dainton.beer) and these terms and conditions at any time. These terms and conditions constitute the entire agreement between you and us and shall supersede any and all preceding and contemporaneous terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us.

If any provision of these terms and conditions is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this agreement without modifying the remaining provisions of this agreement.

 

Terms of Use

The use of this website is operated by the policies, terms and conditions set out below, please read through these carefully. By visiting and continuing to use this website, you accept these terms and conditions.

We may terminate access to dainton.beer at any time without giving explanation or justification for the termination of access and we will not be liable for any costs, losses or damages arising as a consequence of terminating access.

We will collect your information from your use of this website in accordance with our Privacy Policy.

 

Liability

All information provided on dainton.beer is for general information purposes. We do not make any warranties about completeness, reliability or accuracy of the information provided.

We are not liable for any losses or damages created by this website or any website linked to or from this website. Links

This site may contain links to other sites on the Internet that are owned and operated by third parties.

You acknowledge that we are not responsible for the operation of or content located on or through any such site and is not liable for any loss or damage suffered from the use of these sites.

 

Copyright and Trademark Notice

This site is owned and operated by Daicom Australia Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement, are the sole property of Daicom Australia Pty Ltd.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.

No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written approval from us.

All rights not expressly granted herein are reserved.

Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Terms of Sale

By placing an order through dainton.beer, you accept these terms and conditions.

 

Shipping

Once you have ordered a product online, we will try our best to get the product to you ASAP. We have linked up with Australia Post Express Post Service to provide fast delivery for all Australian capital cities, major metropolitan, regional areas and international destinations.

The shipping times we provided are estimates only. We will not be held accountable for late deliveries or loss or damage relating to these late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided.

Australia Post is a third party and we have no control over and make no warranty in relation to the performance of Australia Post or any other company which we may use to deliver our goods. We will not be responsible for any delay in delivery of your order.

 

Change of Address

We cannot be held responsible for an incorrect address being entered on your order. Address confirmation is given in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us immediately.

We will attempt to update any incorrect order details, however due to the fast turnaround of our shipping, some orders cannot be adjusted. Dainton Brewery cannot be held responsible for incorrectly entered shipping addresses and will not replace orders not delivered as a result of you entering an incorrect address. 

 

International Charges

Some orders may incur a customs or import duty charge. We do not have any control over these charges or are unable to advise what they will be, as it is based on your own individual countries regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by you, the customer, on delivery of order.

 

Pricing

Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All prices are quoted in Australian Dollars and all credit cards are charged in Australian Dollars.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. A contract for the purchase of the goods will not be formed until your order has been approved, your payment has been approved and we have debited your credit or debit card.

We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department.

We may require additional verifications or information before accepting any order.

Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Acceptance of the Goods

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.

 

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.

We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

 

Warranties

All warranties, if applicable, are that of Daicom Australia Pty Ltd.

All express or implied guarantees, warranties, representations or other terms and conditions not contained in these terms and conditions, are excluded from these terms and conditions and your contract with us to the maximum extent permitted by law.

To the fullest extent permitted by law, our liability for any warranty or condition implied at law is limited to the replacement of the goods or the supply of equivalent goods.

 

Refunds & Returns

At Dainton Brewery we understand that there will be times when you may want to return items purchased on our website.

In order for your return to be processed, please contact customer service via email at onlineorders@dainton.beer or by phone on (03) 9775 0334.

Before contacting customer service, we ask that you read the below policy and instructions.

 
Change of mind

Any return requests due to ‘change of mind’ must be submitted via email to onlineorders@dainton.beer. All ‘change of mind’ return requests will be evaluated on a case-by-case basis. Dainton Brewery is not obliged to provide a refund or replacement for return requests due to ‘change of mind’.

Please note that at no time will Collins Booksellers provide a ‘change of mind’ return or refund for the purchase of gift cards

If we do accept your ‘change of mind’ return request, the following terms are applicable:

  • Product must arrive at our warehouse in new condition
  • Postage will not be paid by Dainton Brewery
  • Proof of purchase must be provided.
 
Damaged or Faulty Items

Dainton Brewery guarantees that any goods purchased from our website are of acceptable quality, reasonably fit for the purpose for which they are sold, and match the sample and any description provided on the website. If you have received the wrong items or where an item has arrived damaged or faulty or in any way does not meet the consumer guarantees under the Australian Consumer Law, please contact our online customer service team via email at onlinesales@dainton.beer

Where the items received do not meet the consumer guarantees set-out above or under the Australian Consumer Law, you are entitled to the following remedies:

If items are returned:

  • a refund in relation to the items; or
  • an identical replacement, or one of similar value if reasonable available;

If items are not returned:

  • Compensation for the drop in value caused by the problem.

Dainton Brewery may require proof of purchase for any return claim to be completed.

 
Gift Cards

Collins Booksellers does not accept returns of gift cards under any circumstances.

 
How long will it take?

Once the returned items are received, we will make every effort to process the return claim within three business days. Where refunds are issued to a credit card account, the refund may not appear on your credit card statement until a future billing cycle, depending on the policy of your credit card provider.

 

Order Cancellations

If notified before goods have been dispatched, we can accommodate order cancellations. If items have been shipped, Dainton Brewery reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

If you have any questions or comments about our Terms & Conditions please contact us by telephone (07) 55256916 by email, onlineorders@dainton.beer or mail:

Daicom Australia Pty Ltd 
560 Frankston-Dandenong Road, Carrum Downs VIC 3201

Daicom Australia Pty Ltd reserves the right to modify this agreement at any time

ABN 49604208513